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    Terms and Conditions

    Last updated Jan 16, 2026 (v1.4)

    1. Acceptance of Terms

    By accessing and using ProHours (the “Service”), you accept and agree to be bound by these Terms and Conditions, which constitute a legally binding agreement between you and Projeects® (“we,” “us,” or “our”), the owner and operator of ProHours. If you do not agree to these Terms, please do not use the Service.

    2. Description of Service

    ProHours is a time tracking and project management application owned and operated by Projeects®, designed to help individuals and teams track their work hours, manage projects, and generate reports. The Service includes features such as:

    • Time entry logging and management
    • Project and client organization
    • Team collaboration and member management
    • Reporting and data export capabilities
    • Workspace customization

    3. User Account Registration

    To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for:

    • Maintaining the confidentiality of your account credentials
    • All activities that occur under your account
    • Notifying us immediately of any unauthorized use of your account
    • Ensuring your contact information remains accurate and up-to-date

    You must be at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction to use this Service.

    4. Acceptable Use

    You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

    • Use the Service for any illegal or unauthorized purpose
    • Attempt to gain unauthorized access to our systems or other users' accounts
    • Transmit any viruses, malware, or other harmful code
    • Interfere with or disrupt the integrity or performance of the Service
    • Attempt to reverse engineer, decompile, or disassemble any part of the Service
    • Use automated scripts to collect information from or interact with the Service
    • Share your account credentials with third parties

    5. Data Collection and Privacy

    We take your privacy seriously. By using the Service, you acknowledge and agree to the following data practices:

    5.1 Data We Collect

    • Account Information: Email address, password (encrypted), and account preferences
    • Time Entry Data: Project names, client names, time entries, descriptions, and hours logged
    • Team Information: Team names, member email addresses, and collaboration data
    • Usage Data: Log data, device information, and interaction patterns for service improvement

    5.2 How We Use Your Data

    • To provide and maintain the Service
    • To authenticate and secure your account
    • To send service-related communications (verification codes, password resets, important updates)
    • To improve and optimize the Service
    • To comply with legal obligations

    5.3 Data Storage and Security

    Your data is stored securely using industry-standard encryption and security practices. We use secure cloud infrastructure with:

    • Encryption in transit (TLS/HTTPS) for sensitive data transmission
    • Encrypted storage for passwords and sensitive information
    • Regular security audits and vulnerability assessments
    • Access controls and authentication mechanisms
    • Automated backups to prevent data loss

    5.4 Data Retention

    We retain your data for as long as your account is active or as needed to provide you with the Service. Upon account deletion, your personal data will be removed within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as security, fraud prevention, dispute resolution, or compliance).

    5.5 Data Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share data only:

    • With your consent or at your direction
    • With service providers who assist in operating the Service (under strict confidentiality agreements)
    • To comply with legal obligations, court orders, or government requests
    • To protect our rights, property, or safety, or that of our users

    5.6 Your Data and Content

    You retain ownership of the data you create or upload to ProHours, including time entries, client/project records, and related information (“User Content”). You grant Projeects® a limited license to host, process, and display User Content only as necessary to operate and provide the Service.

    6. Subscription and Payment

    ProHours offers paid plans that provide a set number of time entries (“Entry Limit”). Plans may be offered as subscriptions or one-time purchases, depending on availability. By purchasing a plan, you agree that:

    • You will pay all applicable fees based on the plan you select and the payment method you choose (manual payment, PayPal, or Stripe, when available).
    • Paid plans increase your Entry Limit, and any remaining unused time entries may carry over and be added to your updated limit.
    • Plan purchases are generally non-refundable, except as required by applicable law. If you have questions about billing or payment issues, contact us at info@projeects.com.
    • We may update pricing or plan limits with reasonable notice.
    • Failure to complete payment may prevent you from purchasing additional time entries. You may continue accessing and editing existing data unless your account is suspended for policy violations or security reasons.

    7. Intellectual Property

    The Service (ProHours), including its original content, features, and functionality, is owned by Projeects® and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

    8. Service Availability

    We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

    • Scheduled maintenance (with advance notice when possible)
    • Emergency repairs or security updates
    • Circumstances beyond our reasonable control
    • Third-party service outages (e.g., hosting providers, email services, payment processors)

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROJEECTS® SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE PROHOURS, EVEN IF PROJEECTS® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    IN NO EVENT SHALL PROJEECTS®’S TOTAL LIABILITY EXCEED THE AMOUNTS PAID BY YOU TO PROHOURS IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

    10. Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

    11. Account Termination

    We may terminate or suspend your account for breach of these Terms, fraudulent activity, non-payment, or at your request. If your account is suspended or terminated, access to the Service may be limited or disabled.

    12. Changes to Terms

    We reserve the right to modify these Terms and Conditions at any time. When we make material changes, we will notify you through the Service. Continued access to ProHours may require you to review and accept the updated Terms upon your next login. If you do not agree to the updated Terms, you must stop using the Service.

    13. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the Republic of Costa Rica, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of San José, Costa Rica.

    14. Contact Information

    If you have any questions about these Terms and Conditions, please contact us at:

    Projeects®

    Email: info@projeects.com

    15. Severability

    If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force.

    16. Entire Agreement

    These Terms constitute the entire agreement between you and Projeects® regarding the Service and supersede prior agreements or communications.


    By creating an account and using ProHours, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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